Reporting & Analytics

Vectis provides operational reports focused on what matters: orders, inventory, and fulfillment performance.

Dashboard Metrics

The main dashboard shows real-time metrics:

Today’s Numbers

• Orders received — New orders from all channels
• Orders shipped — Packages marked shipped today
• Orders pending — Awaiting fulfillment
• Exceptions — Orders requiring attention

Trends

• 7-day order volume chart
• Comparison to previous period
• Channel breakdown

Order Reports

Order Summary

Reports → Orders → Summary

Aggregate metrics for a date range:

• Total orders
• Total revenue
• Average order value
• Orders by status
• Orders by channel
• Orders by warehouse

Order Detail Export

Reports → Orders → Export

Full order data in CSV:

• Order ID, external ID
• Customer info
• Line items
• Shipping address
• Status, timestamps
• Tracking numbers

Filters:

• Date range (created, shipped, delivered)
• Status
• Channel
• Warehouse

Fulfillment Performance

Reports → Orders → Fulfillment

Key metrics:

• Order-to-ship time — Hours from order received to shipped
• On-time shipping rate — Orders shipped within SLA
• Split shipment rate — Orders requiring multiple packages

Breakdown by:

• Warehouse
• Channel
• Shipping method
• Day of week

Inventory Reports

Stock Levels

Reports → Inventory → Stock Levels

Current inventory snapshot:

• SKU, product name
• On hand, reserved, available
• By warehouse or aggregated
• Reorder point status

Export to CSV for analysis or purchasing.

Inventory Valuation

Reports → Inventory → Valuation

If cost data is configured:

• Total inventory value
• Value by warehouse
• Value by product category
• FIFO/LIFO valuation options

Movement Report

Reports → Inventory → Movement

Inventory changes over time:

• Adjustments (in/out by reason)
• Transfers
• Sales (orders shipped)
• Receipts

Useful for:

• Shrinkage analysis
• Receiving accuracy
• Demand patterns

Low Stock Report

Reports → Inventory → Low Stock

Products below reorder point:

• Current available quantity
• Reorder point
• Suggested reorder quantity
• Days of supply remaining (based on velocity)

Package Reports

Shipping Summary

Reports → Packages → Summary

Shipping metrics:

• Packages shipped
• By carrier
• By service level
• Average shipping cost
• Dimensional weight vs actual weight

Carrier Performance

Reports → Packages → Carrier Performance

Per-carrier metrics:

• On-time delivery rate
• Average transit time
• Exception rate (failed delivery, damage claims)
• Cost per package

Useful for carrier negotiations and routing decisions.

Channel Reports

Channel Performance

Reports → Channels → Performance

Per-channel metrics:

• Order volume
• Revenue
• Average order value
• Return rate
• Fulfillment speed

Compare channels to identify opportunities.

Sync Status

Reports → Channels → Sync

Integration health:

• Last successful sync
• Sync errors
• Orders pending import
• Inventory sync status

Custom Reports

Saved Reports (Coming Soon)

Save any report configuration for quick access. This feature is planned for a future release.

Scheduled Reports (Coming Soon)

Automate report delivery via email on a daily, weekly, or monthly schedule. This feature is planned for a future release.

API Access

Analytics data is available via the REST API (requires Growth+ tier):

Endpoint	Description
GET /api/analytics/orders	Order analytics with time-series, status breakdown, channel distribution
GET /api/analytics/fulfillment	Fulfillment performance, ship times, SLA compliance
GET /api/analytics/inventory	Inventory analytics, current state, movement trends

All endpoints accept query parameters: startDate, endDate, granularity (hour/day/week), warehouseId, channelType.

Additionally, GET /api/dashboard/activity returns a real-time activity feed (last 24h of order events).

See the API Reference for full details.

Data Retention

• Order data: Retained indefinitely
• Inventory snapshots: Daily snapshots retained 2 years
• Audit logs: Retained 7 years
• Report exports: Available for 30 days after generation

Integrations (Coming Soon)

Direct integrations with BI tools and accounting systems are planned for a future release. In the meantime, use CSV exports or the API to move data to external systems.