Terms of Service
Last updated: January 2026
Please read these Terms of Service ("Terms") carefully before using the Vectis order management system operated by Stoa Logistics ("us", "we", or "our").
Acceptance of Terms
By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.
Description of Service
Vectis is a cloud-based order management system that helps businesses manage orders, inventory, and fulfillment operations. We reserve the right to modify or discontinue the service at any time without notice.
User Accounts
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
Acceptable Use
You agree not to:
- Use the service for any unlawful purpose
- Attempt to gain unauthorized access to any part of the service
- Interfere with or disrupt the service or servers
- Transmit any viruses, malware, or other malicious code
- Resell or redistribute the service without authorization
Intellectual Property
The service and its original content, features, and functionality are owned by Stoa Logistics and are protected by international copyright, trademark, and other intellectual property laws.
Your Data
You retain all rights to the data you input into Vectis. We will not access, use, or share your data except as necessary to provide the service or as required by law.
Service Level
We strive to maintain 99.9% uptime for the Vectis service. Scheduled maintenance windows will be communicated in advance when possible.
Limitation of Liability
In no event shall Stoa Logistics be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.
Termination
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
Changes to Terms
We reserve the right to modify these terms at any time. We will provide notice of significant changes by posting the new Terms on this page.
Contact Us
If you have questions about these Terms, please contact us at support@stoalogistics.com.